Challenge: Create a new area with interactions for users to add email addresses to monitor the status of a ticket. The interaction design must follow company brand guidelines.
TARGET OUTCOME: Create an intuitive experience for users to add email addresses to monitor the status of a Service Ticket
ACTUAL OUTCOME: Created and validated an interaction that is waiting to be pushed to production
TOOLS USED: Photoshop, Sketch, Invision, Pen/Paper
My Role: Create userflows, wireframes, hi-fidelity mockups, prototype, RITE
PROCESS OUTLINE:
Gather feedback from users
Sketch out versions, RITE
Created Mockups
Validation
Team had another urgent issue and this was not able to reach production during my time at F5.